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Cookie Policy

Last Updated: 15 May 2026

This Cookie Policy explains what cookies are, how ukhelp.digital uses them, and what choices you have in relation to them. It should be read alongside our Privacy Policy, which provides broader context on how we handle personal data.

Cookies are small text files placed on your device when you visit a website. They serve a range of functions: some are necessary for the website to work at all, others help us understand how visitors use the site, and some may be used for marketing purposes. The law in the United Kingdom, specifically the Privacy and Electronic Communications Regulations 2003 (PECR) as amended, and UK GDPR, requires that we obtain your consent before placing non-essential cookies on your device.

Essential Cookies

Essential cookies are those without which the website cannot function correctly. They do not require your consent under PECR because they are strictly necessary to deliver the service you have requested. On this website, essential cookies include the cookie we use to remember your cookie consent preference (named with the prefix ukh_consent). Without this cookie, the consent banner would reappear on every page visit, which would be disruptive and contrary to the purpose of the consent mechanism itself.

Essential cookies do not track you across other websites, do not store personally identifiable information beyond what is necessary to maintain your session or preferences, and are not shared with third parties.

Analytics Cookies

If you consent to analytics cookies, we may use tools that collect information about how visitors navigate the website. This can include which pages are visited most frequently, how long visitors spend on each section, and general patterns of interaction. This information is used in aggregate form to improve the structure, content, and usability of the training programme materials.

Analytics cookies do not identify you personally. IP addresses processed for analytics purposes are anonymised where technically feasible. You can withdraw consent to analytics cookies at any time by using the cookie preference panel accessible from the banner at the bottom of the screen, or by adjusting your browser settings.

Marketing Cookies

Marketing cookies, sometimes called advertising cookies, may be used to show content relevant to your interests or to measure the reach of promotional activity. We do not currently operate paid advertising campaigns that require placing marketing cookies, but we include this category in our consent mechanism to be transparent about what may be used in future. No marketing cookies are placed without your explicit consent.

Third-Party Cookies

This website embeds a Google Maps frame to show our Sheffield address. Google may place its own cookies when this embed loads, subject to your interaction with it. These cookies are governed by Google's own cookie and privacy policies, available at policies.google.com. We recommend reviewing those policies directly if you have concerns about Google's data practices.

We also load fonts from Google Fonts. The Google Fonts API is configured where possible to avoid storing cookies, but a connection to Google's servers is established when the font files are requested. This is a technical necessity of using externally hosted fonts.

Managing Your Preferences

You can manage your cookie preferences at any time using the consent panel at the bottom of the page. You can also control cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only certain types, or delete cookies that have already been placed. Note that blocking essential cookies may affect the functionality of this website.

For guidance on managing cookies in specific browsers, consult the help documentation for your browser of choice. The Information Commissioner's Office also provides guidance on cookies at ico.org.uk/for-the-public/online/cookies.

Updates

We may update this Cookie Policy if our use of cookies changes or if the law requires it. The date at the top of this page reflects when it was last revised. We encourage you to check this page periodically, particularly if you use this website regularly.

For questions about cookies or your data preferences, contact us at [email protected] or write to UK Help Digital, 278-280 City Rd, Sheffield S2 5HP.

© 2026 UK Help Digital. All rights reserved.

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